How to troubleshoot QuickBooks OL-222

The QuickBooks OL-222 error is a common error that users encounter when attempting to connect QuickBooks with their financial institution for online banking. This error typically indicates a problem with the login credentials or a communication issue between QuickBooks and the bank's server.

1. Verify your Login Credentials: Double-check the username and password you entered for your bank account in QuickBooks. Ensure they are correct and match the login information you use to access your account on the bank's website. Additionally, ensure your login credentials haven't expired or been changed recently.
2. Update QuickBooks: Make sure you have the latest updates and patches installed for your QuickBooks software. QuickBooks releases updates that address bugs, glitches, and compatibility issues. Updating your software may resolve the OL-222 error.
3. Disable pop-up Blockers: Pop-up blockers can interfere with the communication between QuickBooks and the bank's server. Temporarily disable any pop-up blockers or add QuickBooks as an exception to ensure uninterrupted communication.
4. Test Connectivity with your Bank: Open a web browser and log in to your bank's website using the same credentials you entered in QuickBooks. Ensure that you can access your account and perform transactions without any issues. If you encounter any problems on the bank's website, such as notifications, security alerts, or required updates, address them before attempting to connect QuickBooks again.

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